FAQ
Does Plumee has a retail store?
We are still an online based branded goods store. Rest assured, we value your trust - hence we can assure you that we will try our best to deliver your collection safe and sound to your hands.
How can you shop at Plumee?
You can always contact us for a fast response via WhatsApp, LINE and Instagram.
We are also available through online Marketplace.
The goods that I want is not available in the online Marketplace - what should I do?
Fear not! Please contact our admin via WhatsApp or LINE and we will be able to assist by updating the goods into the marketplace.
Do you provide 0% Installment option, e-Wallet and Debit/Credit Card?
Absolutely. You can always have that option while shopping on our online marketplace (e.g. Tokopedia and Shopee).
Can we purchase goods from this website?
We're truly sorry that option is not available for now. We recommend to speak with our WhatsApp and LINE admin first on purchasing goods.
Tell me, does Plumee sell original goods?
Absolutely! You can also check our testimonial page. As our motto says: 100% original, 100% money back guaranteed.
What happened to Instagram @plumee.co and @plumee.po?
We are sorry for the inconvenienced caused. Instagram is currently taking great precaution regarding our account.
We are trying our best to accommodate your best interest in our goods by always updating our catalog in this website. Come check our new page in Instagram @plumee_id!
What should I do when I receive incorrect or damaged goods?
We are sorry that happened.
If you received damaged or incorrect order, please immediately contact our admin for exchanging the goods.
However, if the item is not to your liking, unfortunately we cannot issue the return or exchange order.